This covers the Rolf's Pork Store website and online pre-orders. We collect very little, and only to get your order ready.
What we collect
- When you pre-order: your name, phone number, email address if you give one, your pickup day, any note you add, and what you ordered.
- Abuse protection: your IP address is held briefly in the server's memory to stop spam and repeated sign-in attempts. It isn't saved with your order.
We don't use advertising trackers, analytics, or third-party scripts, and customers get no cookies. We don't take payment online, so we never see card details on this site.
How we use it
Only to make your order, have it ready on the day you picked, and call, text or email you about it (an order confirmation, a note when it's packed, or if there's a problem). We don't send marketing emails, and we never sell or share your information. Emails go out through our email provider, which delivers them and nothing else.
How long we keep it
- Your name, phone number, email and notes are erased automatically 30 days after your order is picked up or cancelled.
- Orders that aren't picked up are closed 3 days after the pickup day, and the 30-day clock starts then.
- The rest of the order (items, weights, totals, date), with no name or contact details, is kept for 2 years for our records and then deleted.
- Server backups roll off after 14 days.
Where it's stored and who sees it
Orders are stored in a database on our web server, reached only over an encrypted (HTTPS) connection. Only our staff can see them, each with their own password-protected account. Your private order page can be opened by anyone who has its link, so don't share the link.
Your choices
Want your details deleted sooner, or want to know what we have? Email Rolfsporkstore@gmail.com or call (518) 463-0185 with your order number.
Kids
The site isn't meant for children under 13 to place orders.
Changes
If we change this policy we'll update the date at the top. We won't start using your information in new ways without saying so here first.